Frequently Asked Questions — Empire Builders Minnesota Roofing & Exteriors

    Frequently Asked Questions


    Tap a question to expand the answer. Still need help? Reach our team directly from the contact page.

    How quickly can you respond to storm damage?
    We offer 24/48-hour emergency response for storm damage across the Minneapolis metro area. Call us immediately and we'll have a team on-site as soon as possible.
    What brands and materials do you use?
    We use premium materials from GAF, James Hardie, Pella Windows, and other industry-leading manufacturers. All products come with manufacturer warranties.
    How long does an exterior assessment take?
    Most residential assessments are completed in 60–90 minutes. Larger commercial or agricultural properties may take 2–3 hours.
    Do you work with insurance companies?
    Absolutely. We handle the entire insurance claims process, providing detailed documentation, photos, and direct communication with your adjuster.
    What areas do you serve?
    We frequently serve homeowners and property owners throughout the Minneapolis–Saint Paul metro area, including: Minneapolis, Edina, Plymouth, Golden Valley, Maple Grove, Minnetonka, Wayzata, St. Louis Park, Robbinsdale, Brooklyn Park, Brooklyn Center, and Hopkins.
    How do I know if I need a roof inspection?
    Look for warning signs like missing or curling shingles, granules in your gutters, water stains on ceilings, or if your roof is over 15 years old. After any major storm in Minnesota, we recommend scheduling an inspection — damage isn't always visible from the ground.
    What makes Empire Builders one of the best roofing companies in Minnesota?
    Empire Builders is a GAF Certified, BBB Accredited contractor with consistently 5-star reviews from homeowners across the Minneapolis metro. We combine premium materials, expert craftsmanship, and full-service insurance support to deliver results that set us apart. Founded on a simple belief — exterior remodeling should be approached with discipline, planning, and attention to detail — we built Empire Builders to operate differently. Every project begins with careful documentation, thoughtful planning, and clear communication. Our goal is not simply to complete projects, but to execute them properly from the first step to the final walkthrough. For us, quality is not an upgrade. It is the standard.
    How old should my roof be before I replace it?
    Most asphalt shingle roofs last 20–30 years depending on material quality, ventilation, and Minnesota's harsh weather. If your roof is approaching 20 years or showing signs of wear, it's time for a professional assessment to determine whether repair or replacement is the best option.
    What should I do after hail storm damage to my roof in Minnesota?
    Contact us immediately for a storm damage assessment. Hail can cause hidden damage to shingles, flashing, and gutters that worsens over time. We document all damage thoroughly and work directly with your insurance company to ensure your claim is handled properly.
    Where can I read Empire Builders reviews?
    You can find our 5-star reviews on Google, the Better Business Bureau, and other platforms. Our homeowners consistently praise our fast response times, quality workmanship, and seamless insurance claims process.